This Privacy Policy ("Policy") explains how HydroX AI and its Affiliates and subsidiaries collect, store, use, disclose, and otherwise process information about you in the course of our business, including through our websites, the HydroX AI Platform, and our marketing and sales activities (collectively, "Services"). It also sets out important information about your privacy rights.

1. Personal Information We Collect

We collect information that alone or in combination with other information in our possession could be used to identify you ("Personal Information") as follows:

• Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us.
• Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send.
• Payment Information: When you purchase or subscribe to our Services, we may collect your billing information, such as your credit card number, expiration date, and billing address, or use a third-party payment processor to process your payments.
• Personal Information We Collect Through Our Social Media Pages: We have postings on social media sites like YouTube and LinkedIn. When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
• Personal Information: We Receive Automatically From Your Use of our Services: When you visit, use, and interact with our Services, we may receive certain information about your visit, use, or interactions ("Technical Information"), including the following:
  • Log data: Information that your browser automatically sends whenever you visit the Site. Log Data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
  • Usage data: We may automatically collect information about your use of our Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
  • Device information: Includes the name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Cookies: We use cookies, which are small strings of information that websites transfer to your computer for identification purposes. Cookies can be used to track your activity on the website and help us understand your preferences and improve your website experience. Cookies are also used for activities such as remembering your access credentials for our Services. By using our Services, you agree to the use of cookies for various purposes, including essential functions, performance and analytics, and functional enhancements. You can manage cookies through your browser settings or with the help of available software products. Please note that rejecting cookies may limit the features and functionality of our Services.
• Customer Support Information: When you contact us for customer support, feedback, or inquiries, we may collect your name, email address, phone number, and any other information you provide us or that we request from you to assist you or resolve your issue.
• Analytics: We may use online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use them.
• Online Tracking and Do Not Track Signals: Our website currently does not respond to "Do Not Track" ("DNT") signals and operates as described in this Privacy Policy regardless of whether a DNT signal is received.

2. Use of Personal Information

We may use the Personal Information we collect for various purposes, including:

• Providing and Improving Our Services: We use your Personal Information to provide and improve our Services, respond to your inquiries and requests, process your transactions, and deliver the products and services you have requested.
• Communicating with You: We may use your Personal Information to communicate with you, such as sending you important updates, notifications, and promotional materials related to our Services. You can opt out of receiving marketing communications at any time by following the instructions provided in the communication or by contacting us directly.
• Analytics and Personalization: We may use your Personal Information to analyze and understand how users interact with our Services, to personalize your experience, and to improve our Services and offerings.
• Compliance with Legal Obligations: We may use your Personal Information to comply with applicable laws, regulations, legal processes, and government requests, as well as to enforce our legal rights and protect the security or integrity of our Services.
• Protection of Rights and Interests: We may use your Personal Information to protect our rights and interests and those of our users, detect and prevent fraudulent or unauthorized activities, and ensure the security of our Services.
• Aggregated or De-identified Data: We may aggregate or de-identify your Personal Information and use it for statistical analysis, research, and other lawful purposes.

3. We may share and disclose your Personal Information in the following circumstances

• Service Providers: We may share your Personal Information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, and marketing assistance. These service providers are authorized to use your Personal Information only as necessary to provide services to us.
• Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your Personal Information may be transferred or disclosed as part of that transaction. We will notify you of any such transaction and provide you with choices regarding your Personal Information.
• Legal Compliance and Protection: We may disclose your Personal Information to comply with applicable laws, regulations, legal processes, or government requests, as well as to protect the rights, property, and safety of HydroX AI, its users, or others.
• With Your Consent: We may share your Personal Information with third parties with your consent.
• Aggregated or De-identified Data: We may share aggregated or de-identified information with third parties for research, marketing, analytics, or other lawful purposes.

4. Data Security

We implement reasonable security measures to protect the Personal Information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Information, including:

• Access: You have the right to access the Personal Information we hold about you and receive a copy of it.
• Rectification: You have the right to request the correction of inaccurate or incomplete Personal Information we hold about you.
• Erasure: You have the right to request the deletion of your Personal Information under certain circumstances.
• Restriction: You have the right to restrict the processing of your Personal Information under certain circumstances.
• Objection: You have the right to object to the processing of your Personal Information under certain circumstances.
• Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format and have the right to transmit that information to another controller, where technically feasible.
• Withdrawal of Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise your privacy rights or to make any requests regarding your Personal Information, please contact us using the contact information provided in the Privacy Policy.

6. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect Personal Information from children. If we learn that we have collected Personal Information from a child without parental consent, we will take steps to delete such information as soon as possible. If you believe that we may have collected Personal Information from a child, please contact us.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website, and the revised date at the top of the policy will indicate the date of the latest revision. We encourage you to review the Privacy Policy periodically for any changes. Your continued use of our Services after the posting of any revised Privacy Policy constitutes your acceptance of the updated terms.

8. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@hydrox.ai

We strive to respond to all inquiries and requests within a reasonable timeframe.

This Privacy Policy is effective as of June 5, 2023 and supersedes any previous versions.

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